Dublin Tour Privacy Policy | Dublin Walkabout Tours
Effective Date: 22 January 2026
The Dublin Tour Privacy policy for Dublin Walkabout Tours explains how we protect your personal data. This Privacy Policy outlines how Dublin Walkabout Tours collects, uses, and protects personal information when you visit our website www.dublinwbtours.com to make bookings for our Private Walking Tours.
1. Information We Collect for Dublin Tour Privacy
When you make a booking on our site, we collect the following information:
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- Personal Identification Information: Name, email address, phone number.
- Payment Information: We do not access or store your credit card information. Credit card details are processed directly and securely through our payment processor, Stripe.
- Booking Details: Tour preference, date and time of booking, and any additional tour-related information.
2. How We Use Your Dublin Tour Privacy Data
We may use the information we collect for the following purposes:
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- To process your bookings and deliver the services requested.
- To communicate with you about your booking and provide customer support.
- To improve our website and services based on user feedback and usage patterns. This includes analyzing which tours are most popular and understanding average user preferences, which helps in enhancing our offerings.
- To send periodic emails regarding your booking, promotions, offers, or products and services that may interest you. We may use your booking history to personalize marketing communications tailored to your interests.
- To conduct surveys or solicit feedback on our services, which helps us identify areas for improvement.
3. How We Protect Your Dublin Tour Privacy
We implement a variety of security measures to maintain the safety of your personal information. These include:
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- Encryption: Sensitive information submitted via our website is encrypted using Secure Socket Layer (SSL) technology, ensuring it is protected.
- Access Control: Only authorized personnel have access to your personal information.
- Payment Processing: All credit card transactions are handled by Stripe, which complies with PCI-DSS (Payment Card Industry Data Security Standard) to ensure that your payment information is securely processed.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except for:
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- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- Marketing and Analytics: We may use third-party analytics services (like Google Analytics) to help us understand user behavior on our site. This information may include anonymous aggregated data that helps assess the effectiveness of our marketing strategies.
5. Your Rights
Under Irish data protection laws, you have the following rights regarding your personal information:
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- Access: You have the right to request access to the personal data we hold about you.
- Correction: You have the right to request correction of any inaccuracies in your personal data.
- Erasure: You can request the erasure of your personal data under certain conditions.
- Data Portability: You have the right to request that we transfer data that we have collected to another organization or directly to you, under certain conditions.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.
6. Cookies
Our website may use cookies to enhance user experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer.
For more information on how we use cookies, you can refer to our dedicated Cookie Policy.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review this policy periodically for any changes. Your continued use of the website after changes are made constitutes your acceptance of the updated policy.
8. Contact Us
If you have any questions about our privacy policy, personal data we may hold, or you would like to exercise one of your data protection rights, please contact us.
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- Email: info@dublinwbtours.com
- Phone: +353 85 767 9292
9. Contact the Appropriate Authority
Should you wish to report a complaint concerning the protection of your data, or if you feel that we have not addressed your privacy concerns satisfactorily, you may contact the Data Protection Commission at https://www.dataprotection.ie.
